Thank you for choosing Holistic Ayurveda. We strive to provide high-quality products and services to our customers. If for any reason you are not satisfied with your purchase, we offer a return policy to ensure your satisfaction.
We accept returns of products purchased through our website within 30 days of delivery. To be eligible for a return, the product must be in its original condition, unopened, and unused. We do not accept returns of opened or used products unless they are defective. We reserve the right to refuse any returns that do not meet these criteria.
Upon receipt of your returned product, we will inspect it to ensure that it meets our return policy criteria. If your return is approved, we will initiate a refund to your original method of payment. Please note that we do not refund shipping fees, and the customer is responsible for the return shipping costs.
We do not offer exchanges for our products. If you would like to exchange a product for a different one, please return the original product for a refund and place a new order for the desired product.
If you receive a defective product, please contact us at the email address or phone number listed on our website within 48 hours of receiving the product. We will provide you with instructions on how to return the defective product and will offer you the option of a refund or a replacement.
If you receive a damaged product, please contact us at the email address or phone number listed on our website within 48 hours of receiving the product. Please provide us with a photo of the damaged product and the packaging. We will provide you with instructions on how to return the damaged product and will offer you the option of a refund or a replacement.
We do not accept returns of gift cards, digital products, or any product that is not in its original condition, unopened, and unused.
We may update this Return Policy from time to time. We will notify you of any changes by posting the new Return Policy on our website. You are advised to review this Return Policy periodically for any changes.
If you have any questions about this Return Policy or our practices, please contact us at info@holisticayurveda.ca